Terms and Conditions - Gardeners Kings Cross

Welcome to Gardeners Kings Cross. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before engaging our services.

1. Introduction

These Terms and Conditions govern your use of the services provided by Gardeners Kings Cross. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. Services Provided

Residential Gardening Services
Commercial Gardening Solutions
Lawn Maintenance
Planting and Landscaping
Garden Design and Consultation

We strive to deliver high-quality gardening services tailored to your specific needs.

3. Booking and Appointments

To schedule our services, you must provide accurate and complete information. Bookings are subject to availability and confirmation.

3.1. Confirmation

Once a booking is made, you will receive a confirmation via email or phone.

3.2. Cancellation Policy

Should you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance to avoid any cancellation fees.

4. Payment Terms

All services are priced as per our pricing schedule. Payment is due upon completion of the service unless otherwise agreed upon.

Payment Methods: Cash, Credit Card, Bank Transfer
Invoices will be provided for all transactions
Late payments may incur additional fees

5. Customer Responsibilities

To ensure the best service, customers are expected to:

Provide access to the property during scheduled service times
Communicate any specific requirements or concerns beforehand
Ensure that pets are secured to prevent any incidents

6. Liability

Gardeners Kings Cross is committed to maintaining a safe and professional environment. However, we are not liable for any pre-existing damages or unforeseen incidents that occur during the provision of services.

We carry appropriate insurance to cover accidents and damages
Customers are encouraged to report any damages immediately
Our liability is limited to the cost of the service provided

7. Quality Assurance

We aim to deliver services that meet the highest standards. If you are dissatisfied with any aspect of our service, please contact us within 7 days for resolution.

7.1. Complaints Procedure

All complaints should be submitted in writing. We will investigate and respond promptly to ensure customer satisfaction.

8. Intellectual Property

All content related to Gardeners Kings Cross, including logos, designs, and written material, is the property of Gardeners Kings Cross and is protected by intellectual property laws.

9. Privacy Policy

Your privacy is important to us. We collect and use personal information solely for the purpose of delivering our services. For detailed information, please refer to our Privacy Policy.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardeners Kings Cross operates.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised terms.

12. Termination

Gardeners Kings Cross reserves the right to terminate services with any customer who violates these Terms and Conditions or engages in illegal activities.

Immediate termination without refund in cases of misconduct
Notification via email or phone

13. Force Majeure

Gardeners Kings Cross is not liable for any failure to perform its obligations due to causes beyond its reasonable control, including but not limited to natural disasters, war, or pandemics.

14. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Gardeners Kings Cross concerning the use of our services and supersede all prior agreements.

15. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, the remaining provisions will remain in full effect.

16. Acceptance of Terms

By using our services, you signify your acceptance of these Terms and Conditions. If you do not agree to these terms, please refrain from using our services.

16.1. Acknowledgment

Your continued use of Gardeners Kings Cross services signifies your acknowledgment and acceptance of these terms.